Earning potential. Want to become a Liveops agent? Learn More. Live far from an urban center? Still have questions? No matter what industry, use case, or level of support you need, weve got you covered. Get started on your new home business Flexibility. Passwordless. Please enable it to improve your browsing experience. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Login. GM Regional Customer Care Operations, major utility. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Login to know the status of the ticket. From professional services to documentation, all via the latest industry blogs, we've got you covered. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Across the web. Flexibility. We use cookies to improve your experience on our website. Come on board! Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. If you have not created a ticket yet then you would need to register or create a new ticket to begin. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Find ready-to-work contractors where and when you need them. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Learn more about how Liveops virtual contact center solutions can scale your business. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. I trust them and look forward to more cooperation and partnership in the future. All rights reserved. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Independent Contractor management Ditch the paperwork and endless manual tasks. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Forgot password? Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Secure your consumer and SaaS apps, while creating optimized digital experiences. Or you do, but sit & sit with few to no calls? Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. To find out more, read our Privacy Policy and Cookie Policy. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Forgot your password? All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . About Liveops Employee benefits & perks. (sales@liveops.com) Press & Media. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Copyright 2023 Liveops, Inc. All rights reserved. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Well learn about your business and help guide the best solutions based on your needs. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Liveops: Flexibility. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. The sign-in URL is the web address you use in your desktop browser to access your company portal. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. To accept cookies continue browsing as normal. Login. Main hustle or side gig its all up to you. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Their consistency, professionalism and customer service are unparalleled in the industry. But, the site does not guarantee that youll take calls during those hours. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Liveops is a recognized thought leader in the virtual contact center and customer service industries. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Different programs have different pay structures. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Read more. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Copyright 2023 Liveops, Inc. All rights reserved. Copyright 2023 Liveops, Inc. All rights reserved. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Developer Center. Attack Protection. Support. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. You are paid the the talk/email minute when working so your pay for each day will vary. Also the hiring process is long and it's unpaid. Avoid Recruiting Scams Liveops SWA Array Overview This app integration supports Single Sign-On. Best of Antivirus Software. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Companies across a variety of industries trust Liveops to provide virtual contact center services. Build a thriving work-at-home business providing remote customer service for top brands. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Pay, Vacation time, You get to work from home. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Our developer community is here for you. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Easy global collaboration. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. . Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Sign an Independent Contractor Agreement. Hello, Liveops. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Press & Media. We'd have had to build out a lot of infrastructure. Liveops employees can directly contribute to the success of students journeys through college into . Moreover, the site demands that you have all sorts of equipment, which you supply yourself. If there are system issues, you will not get paid. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. You get to dictate when and how often you commit to providing services. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Reach out to us. I don't mind the extra training if they had compensation for it. Love the flexibility of the jobs, but wish training was paid. Go Further; Marketplace. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Agent Login Username / Email Forgot password? Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Find Out How & Apply . ; The user selects the Duo Security option. I still love it., I strongly recommend not working for this company. process. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Pros. To find out more, read our Privacy Policy and Cookie Policy. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. The more investment you make in yourself, the greater the reward. Submit ticket. Apr 04, 22 (Updated: Sep 19, 22) For 10 years, she successfully owned and operated her own business in her home state of Indiana. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. With Okta we're able to quickly deploy tools to new employees. Companies across a variety of industries trust Liveops to provide virtual contact center services. View our background requirements here. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Qualify and onboard contractors in record time. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Apply now and a member of our team will work quickly to review . Support. Copyright 2023 Liveops, Inc. All rights reserved. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Enjoy the freedom and flexibility of being your own boss. Login. Earning potential. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. This means you can choose when, where, and how often to work! Check the Eligibility requirements and make sure were currently accepting applications in your state. Browse case studies, customer service tips and other helpful resources for enterprises. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. This is critical, says Huckabay. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Scottsdale, AZ 85257. Were now out of the back room and working with the business to add direct value, Huckabay says. Login. Find Out How & Apply . My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Earning potential. Copyright 2023 Liveops, Inc. All rights reserved. Support staff employees are great and work hard to keep us busy and motivated. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. fits your experience, personality, and preferences the best? The background check requires a $24.99 processing fee paid directly to our vendor. Please update your browser to the latest version on or before July 31, 2020. Everyone else we spoke to claimed they were cloud-based but they weren't. Onboarding employees has become much more efficient. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Freedom. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. We understand the complex nature of managing independent contractors. about the agent experience and application. Consider holiday gift experiences. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Its a huge, huge advantage for us, says Myers.